Privacy Policy

Last updated May 24, 2018

Liv Healthy is committed to protecting the privacy of our visitors and clients and believes in transparent and informed communications with our visitors and clients at all times. This Privacy Policy describes how your personal information (as described below) is collected, used and shared when you visit or make a purchase from (“Site”)

Your information will not be shared with anyone except as defined in the Privacy Policy.

By using this website, you are consenting to this Privacy Policy.

Should you have any questions or concerns about our collection or use of any personal information supplied to us or any terms of this Privacy Policy, please contact our Privacy Officer at or at 905-315-1619.

What information do we collect?
When you visit our Site, we collect information from you to provide you with an efficient and positive experience in using our Site, content and services. When we refer to “Personal Information” in this Privacy Policy, we are referring to both Device Information and Information you voluntarily provide to us:

We may collect from you (voluntarily):

Information you provide with consent to subscribe to our newsletter including name and email address, so we can deliver it to you.
Information you provide during a registration process, including any connection to a jointly branded offer. The organization who is collecting the information with links to the appropriate Privacy Policy will be clearly stated.
Contact information from our contact us page, including name, email, country, phone number and your question or comments.
Payment and billing information such as name, address, phone number, email, credit card information, or PayPal information so your order can be processed and we can deliver your services.
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

 We collect Device Information using the following technologies:

 “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies (note it may diminish your experience with our website), visit
“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
“Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

How do we use your information?

We may use such information in the following ways:

To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested. For example, we may contact you if we feel you have a legitimate interest in receiving information from us, like to receive emails related to an event you registered for or a product your inquired about.
To allow us to better serve you in responding to your customer service requests
To quickly process your transactions and contractual agreements in delivering goods and services you purchase from us.
To administer a promotion, survey or other site feature.
To help us screen for potential risk and fraud (in particular, your IP address)
To improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
To create targeted social media advertising campaigns.
Tracking any third-party ads served.
Tracking of email click-throughs.
We have taken necessary measures to ensure we are compliant with Canada’s Anti-Spam Law (CASL). We don’t spam and provide you with an opportunity to opt-out of our communications through the unsubscribe link at the bottom of our enewsletters.

If you have opted in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the “How can you opt-out, remove or modify information you have provided to us?” section below. If you have not opted in to receive e-mail newsletters, you will not receive these e-mails.

Your data will be kept on file for the minimum amount of time necessary to provide you with the information and or services that you request from us. In certain circumstances, information will be retained for longer periods of time to meet legal obligations.

Do we disclose the information we collect to outside parties?

We use third party services for payment processing, content delivery and email communication that follow protocols compliant with GDPR.

Non-personally identifiable visitor information may be provided to other parties for marketing, advertising or other uses.

Liv Healthy does not sell or otherwise share personally identifiable information with unaffiliated third parties without your consent except in the following instances: (i) unless required by applicable law or pursuant to a court or similar order; (ii) as deemed necessary, in Liv Healthy’s discretion, to protect the legal rights or the property of Liv Healthy, a third party, or to prevent personal injury; and/or (iii) in the event Liv Healthy is required to transfer personally identifiable information to a third party in the event of a sale, merger, assignment, joint venture or other transfer or disposition of a portion or all of the assets or stock of Liv Healthy or its affiliated entities (including, without limitation, in connection with any bankruptcy or similar proceedings) (iii) to investigate or respond to any real or perceived violation of this Privacy Policy, our Disclaimer, Terms and Conditions or other terms of use or agreement with us.

Transferring Information

Personal Data that you provide to us is stored internally or through a data management system. Your Personal Data will only be accessed by those who help to obtain, manage or store that information, or who have a legitimate need to know such Personal Data (i.e., our hosting provider, newsletter provider, payment processors or team members).

It is important to note that we may transfer data internationally and the privacy protections and the rights of authorities to access your information in these countries may not be the same as in your home country.

For users in the European Union, please be aware that we transfer Personal Data outside of the European Union. By using our Website and providing us with your Personal Data, you consent to these transfers in accordance with this Privacy Policy.

How do we protect your information?

Liv Healthy treats your information as private, confidential information and we strive to protect that information, both on-line and off-line, at all times.

Liv Healthy has implemented generally accepted technological and operational security systems to protect personally identifiable information from loss, theft, misuse, alteration or destruction. Only personnel authorized by Liv Healthy have access to personal information on a need-to-know basis and these individuals are required to preserve the confidentiality of this information. Though we have made every reasonable effort to protect your information, we do not warrant or represent that your personal information is completely safe from hackers and other security threats.

How can you Opt-out, remove or modify your information you have provided to us?

To modify your email subscriptions you can use the unsubscribe or update your contact information at the bottom of every e-newsletter. If you need assistance you can contact

You have the right to:

Know whether we process Personal Information about you, and if we do, to access the information and certain information about how we use it and who we share it with.
Update your Personal Information
Receive a copy of the Personal information you provide to us, allowing it to be portable and transferred to another controller.
Withdraw your consent at any time.
Restrict processing if you believe we are unlawfully processing your data, not accurate or it’s no longer required.
Object to our processing of your data on the basis of legitimate interest.
Exercise your “right to be forgotten” and have all Personally Identifiable Information deleted, please email us directly with your request:
Maintain the right to complain to the Data Protection Authority in your local EU Member State under the GDPR.
How Can You Keep Safe?

Public Forums/Message Boards/Blogs

Liv offers various public forums such as commenting blogs, posting in a Facebook Group that we manage or sharing information on a conference call with multiple participants.

If you use a public forum area, you should be aware that any personally identifiable information you submit there can be read, collected or used by others to send you unsolicited messages. Use discretion and caution when disclosing personal information in these areas.

As a condition of use of the public forum areas, you may only use the services for lawful purposes and are incompliance with the Terms of Use found at Liv Healthy . You understand that Liv Healthy is under no obligation to control, monitor or verify the statements made by members of the online communities. If Liv Healthy discovers that you are making unacceptable use, however, Liv Healthy may terminate your account. Liv Healthy may decide to utilize the content of Q&A’s, interactions with experts, and/or message board content throughout the website and in promotions in order to supplement our advertising, promotional and similar activities. In those cases we may provide authorship credit by listing the author’s name, provided for purposes of the exchange. We therefore encourage you to use care in protecting your identity if you do not want your identity revealed to the public.


This website’s content is geared to individuals 18 years and older. We do not knowingly collect or use personal information from children under 18 without containing verifiable consent from their parents. We have no way of distinguishing the age of individuals who address our websites, and so we carry out the same Privacy Policy for individuals of all ages. If a child has provided us with personal information without parental or guardian consent, the parent or guardian should contact us to remove the information and opt out of promotional opportunities. For more information about the Children’s Online Privacy Protection Act (COPPA), visit the FTC website:

Links to Other Sites
This website contains links to other sites that are not owned or controlled by Liv Healthy. Please be aware that we, Liv Healthy, are not responsible for the privacy practices of such other sites.

We encourage you to be aware when you leave our site and to read the privacy statements of each and every website that collects personally identifiable information.


Certain features or services offered on or through the Site may require you to use a username and password. You are entirely responsible for maintaining the confidentiality of the information you hold for your account, including your password, and for any and all activity that occurs under your account as a result of your failing to keep this information secure and confidential. If you learn of any unauthorized use of your password or account, or any other breach of security, you agree to notify Liv Healthy immediately of any unauthorized use of your account or password, or any other breach of security.

Please be sure to log-out of your account at the end of any session.

Liv Healthy will not be held responsible for any loss or damage due to you not protecting your username, password or any account information. You may be held liable for losses incurred by Liv Healthy or any other user of or visitor to the Site due to someone else using your password or account as a result of your failing to keep your account information secure and confidential.

Data Controller

Liv Healthy is the Data Collector for collecting and using your Personal Information. We use third party Data Processors to organize, store, and technical uses of your data, for example processing payments and sending you emails. Reasonable effort is used to ensure our Data Processors are GDPR compliant.

Notification of Changes to our Privacy Policy

Liv Healthy reserves the right from time to time to update and amend this Privacy Policy. Please check back periodically to ensure you are aware at all times of our current policy. Your continual use of this website constitutes your acceptance of the revisions to the website and/or Privacy Policy. You will be notified of any major changes through notice posted on our website, and/or email notification.